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Busines Protocol and Etiquette, Dining Etiquette, Social Etiquette

R-E-S-P-E-C-T Small Businesses and They’ll Take Care of You

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There’s this little café in my neighborhood that I love to patronize. They always make my caramel latte with almond milk, just the way I like it. Their attention to customization and meeting the customer’s needs is superior. Dare I say, it’s even better than Starbucks!

Well, the other day in this perfect little coffee house, I witnessed a common offense take place. A guy made himself comfy at one of the tables, set up his laptop, logged onto the free WiFi and started surfing away. Then, he took a sip out of his 24 oz. McDonald’s cup!

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One of the owners noticed this and demanded that the WiFi moocher leave immediately. As the (non)customer begged to finish his drink and Internet session, the owner explained a very valid point. This is a business and their particular business is coffee. Every time someone buys coffee in another shop, brings it into their café and uses the WiFi at no cost, they lose on at least three fronts:
1. You spent you’re money somewhere else;
2. You’ve given the other shop free advertising in this establishment; and
3. You’re jamming up the Internet for all their paying customers while getting service without giving back to the business.

Most businesses cannot afford to support freeloaders, but small businesses, especially, cannot bear that burden. If you want your favorite shops to stay in business, then help them out by showing a little consideration. Don’t be that guy.

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Discussion

3 thoughts on “R-E-S-P-E-C-T Small Businesses and They’ll Take Care of You

  1. i hate when people do this! It’s so rude!

    Posted by lizandlifestyle | August 7, 2014, 4:47 pm
  2. This is a great post! Small businesses are the backbone of America. Customers need to realize that the profit margins for small businesses is VERY slim. The “special talent” of small businesses is the customization and personal service. McDonalds offers free Wifi why didn’t’ he just stay there… I’ll tell you why – because they don’t offer the relaxed trendy ambiance that he desired, they are just a cookie cutter fast food joint. tsk tsk tsk. Kudos to the owners for reacting in a very classy way with the sign; It explains everything in a respectful manner.

    Posted by MosleyMom | August 9, 2014, 8:51 pm
  3. Cheers to that! EVC

    Posted by Erika | August 26, 2016, 11:49 pm

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